Terms of service
Artichoke Terms of Service
Last Updated: September 24th 2025
Welcome to Artichoke! The terms “we,” “us,” and “our” refer to Artichoke. Artichoke operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Artichoke is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [INSERT LINK]. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have consented to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, you may need to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete and that you have the rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to another person.
2. Our Products
We strive to provide accurate representations of our products and services, but colors or product appearance may vary depending on your device. We do not guarantee that products will meet your expectations or appear exactly as depicted.
All product descriptions are subject to change without notice at our discretion. We may discontinue products or limit quantities offered to any person or region at any time.
3. Orders
Placing an order constitutes an offer to purchase. Artichoke reserves the right to accept or decline orders at our discretion. Your order is not accepted until we confirm it and process your payment.
Please review your order carefully before submitting. If we do not accept, change, or cancel your order, we will attempt to notify you using the contact information provided. All purchases are subject to our Refund Policy [INSERT LINK]. Orders are for personal or household use only, not for commercial resale or export.
4. Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order, as confirmed in your order confirmation email. Prices do not include taxes, shipping, handling, customs, or import charges unless stated.
You agree to provide accurate purchase, payment, and account information and to update it promptly as needed. You represent that your credit card information is valid and that you are authorized to use it.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.
6. Intellectual Property
All content on our Services, including trademarks, text, images, graphics, videos, and audio, is owned by Artichoke, its affiliates, or licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorized use of our content or trademarks is prohibited.
7. Optional Tools
We may provide access to third-party tools “as is” and make no warranties about them. Use of such tools is at your own risk. Future features and tools will also be governed by these Terms.
8. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Accessing third-party sites is at your own risk.
9. Relationship with Shopify
Artichoke is powered by Shopify, which enables us to provide the Services. Any sales you make are directly with Artichoke. Shopify is not responsible for any aspect of sales between you and Artichoke.
10. Privacy Policy
Your personal information is subject to our Privacy Policy [INSERT LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
11. Feedback
By submitting feedback, ideas, or suggestions, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display such feedback for any purpose. You represent that you have rights to your feedback and it complies with these Terms.
12. Errors, Inaccuracies, and Omissions
We may correct errors, inaccuracies, or omissions in product information, pricing, promotions, or availability at any time without prior notice.
13. Prohibited Uses
You may only use our Services lawfully. Prohibited uses include, but are not limited to: unlawful activity, IP infringement, harassment, transmitting viruses, spam, or interfering with our Services. We may suspend or terminate accounts that violate these Terms.
14. Termination
We may terminate your access to the Services at any time. Certain sections (Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, etc.) survive termination.
15. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free use.
16. Limitation of Liability
To the fullest extent permitted by law, Artichoke, Shopify, and their affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless Artichoke, Shopify, and affiliates from claims arising from your breach of these Terms, violation of law, or use of the Services.
18. Severability
If any provision is found invalid or unenforceable, the remainder of the Terms will remain in effect.
19. Waiver; Entire Agreement
Failure to enforce any provision does not constitute a waiver. These Terms, along with posted policies, constitute the entire agreement between you and Artichoke.
20. Assignment
You may not assign these Terms without consent. We may assign or transfer them without notice.
21. Governing Law
These Terms are governed by the laws of Ohio, and you consent to jurisdiction in the courts located in Cincinnati, Ohio.
22. Headings
Headings are for convenience only and do not affect the interpretation of these Terms.
23. Changes to Terms of Service
We may update these Terms at any time. Continued use of the Services after updates constitutes acceptance.
24. Contact Information
Questions about these Terms should be sent to:
Email: hannah.bender@artichokeotr.com
Business Name: Artichoke OTR LLC
Address: 1824 Elm St, Cincinnati Ohio 45202
Phone: 513-263-1002